FAQs

What is Caring Crate?

Caring Crate is a monthly subscription box that is filled with a selection of items curated to help improve your mental well-being and self-care practices.  Each box contains 4-5 high-quality items.

How much does a Caring Crate subscription cost?

A monthly subscription starts at $39.95 Canadian per month, with $12.99 shipping within Canada and $15.00 shipping to the U.S.  If you choose to buy a longer subscription (3 or 6 months), you'll get an extra savings.

How can I update my credit card, address, ect.?

If you created an account when you checked out, simply log-in to your account to change it.

What is your cancellation policy?

Our 3 and 6 month subscriptions are paid upfront.  If you'd like to cancel, you need to cancel before the 6th of the month when your subscription renews.

What happens when my subscription ends?

All of our subscriptions automatically renew at the end of their duration.  If you do not wish to continue your subscription, you will need to cancel it before the 6th of the month when it renews.

When are the boxes shipped?

The boxes are shipped out the week of the 20th every month.